In general, we do not accept returns. If you have any concerns with your item, please email us. We ship by either USPS, UPS or Fed-Ex whichever we feel is best for the items. WE REQUIRE A STREET ADDRESS. WE CAN NOT SHIP TO P.O. Boxes.In general we do not accept returns, however if you are disappointed with your purchase within 3 days of receiving the product, we will take it back and refund the price of the product only, but YOU will have to pay for return shipping for proper credit. Original product packaging and documentation required and product MUST be in UNUSED condition. PRODUCTS RETURNED WITHOUT DOCUMENTATION OR IN USED CONDITION WILL NOT BE CREDITED
We pride ourselves on our fast ship record however we have no control over delivery times once the package leaves our shipping department.
Should you have a problem with any order remember that communication is the key. Just email us about your concern prior to leaving feedback. We will make every effort to resolve your issue.
It is our intention to have every item in stock that we list. Occassionally, an item may not be available due to higher than anticipated sales in our retail center. An out-of-stock item can take up to 7 days to be ship.
We have done our best to ensure that all information about an item is accurate and up-to-date but errors and omissions can occur and are subject to correction. If you see an error let us know so we can fix it.
Some items come in a variety of colors - we note that color is of our choice on those and we ship what is available.
We are set-up to ship to USA only at this time. We hope to eventually add International shipping but don``t at this time.
Orders placed from noon EST Friday through 8:00 am EST Monday are considered as weekend orders and will be processed as Monday``s orders. These will ship Tuesday or Friday depending on timming.
DO NOT SHIP ITEMS BACK WITHOUT A RETURN AUTHORIZATION.
ALL PACKAGES RECEIVED WITHOUT A RETURN AUTHORIZATION ON THE OUTSIDE OF THE BOX WILL BE REFUSED AND RETURNED TO SENDER.